Peter is a train driver based in Albany, WA, living with his partner. He also receives an ADF pension, having served in the Australian Defence Force. The couple already owned a block of vacant land and were ready to take their next step onto the property ladder.

Josh and his partner are a Sydney couple working in the film and television industry. As first home buyers, they were eager to purchase their first property together but were navigating unfamiliar territory with limited knowledge of the home loan process.

Gabrielle and her spouse are a Brisbane-based couple taking their first step onto the property ladder. Gabrielle works as a Talent Acquisition Advisor, and together they were ready to purchase their first home as a couple.

Amanda is a single parent based in Brisbane working in a clerical role. She owns a townhouse valued at $650,000 with a $300,000 loan and was looking to consolidate smaller debts while securing a better interest rate.